No Surprise Billing

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are now protected from surprise billing or balance billing.

"Out-of-network" means providers and facilities that haven't signed a contract with your health plan.

Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called "balance billing." This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

"Surprise billing" is an unexpected balance bill. This can happen when you can't control who is involved in your care - like when you have an emergency, or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

Please open the document below, in English and Spanish, to learn more about how you are protected from surprise medical bills, and who to contact if you believe you've been wrongly billed.

Your Rights and Protections Against Surprise Medical Bills (English and Spanish)

Providing Timely and Understandable Charge and Cost Information is Important to Us 

Clarke County Hospital is continually working to improve how we share information about our charges and the cost of your care. As you plan your health care needs, be sure to use all the resources on this page and also reach out to your insurance provider.